A Leading Global Food Manufacturer Elevates Workplace Safety With Protex AI

Learn how Protex AI helped a leading global food supplier elevates workplace safety with AI

Who are Marks & Spencer?

M&S is a leading British retailer that provides millions of customers worldwide with high-quality, low-cost food, clothing, and homeware.

Established in 1884. The company now operates over 1,400 stores worldwide.Employs approximately 65,000 people. Their UK network currently consists of 19 distribution centre's and warehouses nationally, including large centre's in Swindon, Bradford and Castle Donington.

The Challenge

Prioritizing Safety in a Complex Environment

A prominent global food manufacturer, specializing in servicing top-tier retailers, global brands, and the food service sector, operates with a commitment to excellence across its 24 state-of-the-art facilities worldwide. Employing over 6,000 individuals, this company is at the forefront of innovation in food processing and distribution.

Maintaining a high standard of employee safety within the bustling environments of food processing facilities presents a significant challenge. The company faced difficulties in preemptively identifying and mitigating risks on its dynamic shop floors, which were densely populated with large machinery and constant activity. Traditional safety measures, which were reactive and focused on post-incident analysis, were deemed insufficient for the company's ambitious safety goals.

“Without Protex AI, the Health and Safety team's only option is to remain on site at all times, which is simply not practicable.”

Alice Conners
HSE Specialist
— Health & Safety Manager
The Solution

Implementing AI for Proactive Safety Management

The adoption of an Protex AI marked a transformative approach to workplace safety for the company. This AI safety solution, integrated with the existing CCTV infrastructure, provided comprehensive monitoring and risk detection capabilities around the clock. "The introduction of this AI technology revolutionized our approach to safety," stated the company's Health and Safety Manager. It facilitated a shift towards a proactive safety culture, where hazards could be identified and addressed before escalating into incidents.

The system's user-friendly dashboard and automated reporting features empowered the safety team to efficiently communicate and implement safety interventions. According to the company's Safety Coordinator, "This technology has significantly streamlined our safety management processes, enabling a focus on strategic safety planning rather than manual data analysis."

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The Outcome

Enhancing Safety and Efficiency

The implementation of Protex AI has led to measurable improvements in workplace safety and operational efficiency. Enhanced risk visibility has allowed for the development of specific safety Key Performance Indicators (KPIs) and targeted training programs, fostering a vigilant and safety-conscious workplace culture. "The insights provided by Protex AI have been invaluable in shaping our safety strategies," noted the Health and Safety Manager.

Furthermore, the efficiency gains from automated processes and reporting have not only saved time but also underscored the company's commitment to its employees' safety. "The ability to swiftly identify and mitigate risks has significantly improved our safety record," added the Safety Coordinator.

“When compared to the expected cost of litigation, fines and other indirect fees that you must deal with when a serious incident occurs, Protex's AI solution is invaluable.”

Alice Conners
HSE Specialist
— Operations Manager
Future Directions

Setting New Industry Safety Standards

As the company continues to leverage Protex AI, it aims to set new benchmarks for safety within the food processing industry. "Our partnership with Protex AI is a testament to our dedication to exceeding industry safety standards," the Health and Safety Manager concluded. "It represents an investment in our most valuable asset—our people.

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